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MAKE SURE THE SHORTCUT NUMBER IS SET UP PROPERLY
• Check to make sure the shortcut number has been programmed for the number that you want to dial.
• As an alternative, dial the telephone number manually.
Received fax has poor print quality
Try one or more of the following:
RESEND THE DOCUMENT
Ask the person who sent you the fax to:
• Check that the quality of the original document is satisfactory.
• Resend the fax. There may have been a problem with the quality of the telephone line connection.
• Increase the fax scan resolution, if possible.
REPLACE THE CARTRIDGE
When 88 Cartridge low appears or when the prints appear faded, replace the cartridge.
MAKE SURE THE FAX TRANSMISSION SPEED IS NOT SET TOO HIGH
Decrease the incoming fax transmission speed:
1 Type the printer IP address in the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP
address in the TCP/IP section.
2 Click Settings > Fax Settings > Analog Fax Setup.
3 In the Max Speed box, click one of the following:
2400
4800
9600
14400
33600
4 Click Submit.
Solving home screen applications problems
An application error has occurred
C
HECK THE SYSTEM LOG FOR RELEVANT DETAILS
1 Type the printer IP address or host name in the address field of your Web browser.
Troubleshooting 298