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Printer is printing blank pages
Try one or more of the following:
MAKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE PRINT OR TONER CARTRIDGE
Remove the cartridge and make sure the packing material is properly removed. Reinstall the cartridge.
MAKE SURE THE PRINT OR TONER CARTRIDGE IS NOT LOW ON TONER
1 Remove the cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3 Reinsert the cartridge.
Note: If print quality does not improve, then replace the cartridge of the color that is not printing.
CONTACT CUSTOMER SUPPORT
If the problem continues, then the printer may need to be serviced.
Repeating defects appear on prints
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Try one or more of the following:
REPLACE THE PRINT OR TONER CARTRIDGE
Replace the cartridge of the color with the repeating defect, if the defects occur in the following instances:
• Every 33 mm (1.30 in.) of the page
• Every 35.3 mm (1.39 in.) of the page
Troubleshooting 313