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User Guide
108
If the modem reports BUSY, the other number might be busy, in
which case you should try again later, or it might indicate that you
have failed to add a 9, prefix to the phone number if you must dial
9
for an outside line.
If you must dial
9
to get an outside line, the easiest way to dial it auto-
matically is to include it in the modem’s dial prefix, e.g., ATDT9,. Note
the comma, which inserts a pause before the number is dialed. By
inserting 9, into the dial prefix, you do not have to include it in each
directory entry.
To change the dial prefix in Windows 95 HyperTerminal, select Con-
nect from the Call menu, click Dialing Properties, and type 9 in the
local and long distance boxes in How I dial from this location.
If the modem reports
NO ANSWER
, the other system has failed to
go off-hook, or you might have dialed a wrong number. Check the
number.
If the modem reports
NO CARRIER
, the phone was answered at the
other end, but no connection was made. You might have dialed a
wrong number, and a person answered instead of a computer, or you
might have dialed the correct number but the other computer or soft-
ware was turned off or faulty. Check the number and try again, or try
calling another system to make sure your modem is working. Also, try
calling the number on your telephone. If you hear harsh sounds, then
another modem is answering the call, and the modems might be hav-
ing problems negotiating because of modem incompatibilities or line
noise. Try connecting at a lower speed.