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D Warranty, Service, and Technical Support
137
Appendix D: Warranty, Service, and
Technical Support
Limited Warranty
Multi-Tech Systems, Inc. (MTS) warrants that this product will be free
from defects in material or workmanship for a period of ten years from
the date of purchase or, if date of purchase is not provided, ten years
from the date of shipment (limited to customers in the U.S., Canada,
Mexico, and United Kingdom). For customers in all other countries, due
to certain legal restrictions, MTS warrants that this product will be free
from defects in material or workmanship for a period of five years from
the date of purchase or, if date of purchase is not provided, five years
from the date of shipment, unless otherwise limited or prohibited by law.
MTS MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED,
AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FIT-
NESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.
This warranty does not apply to any products that have been damaged
by lightning storms, water, or power surges, or that have been neglect-
ed, altered, abused, used for a purpose other than the one for which
they were manufactured, repaired by the customer or any party without
MTS’s written authorization, or used in any manner inconsistent with
MTS’s instructions.
MTS’s entire obligation under this warranty shall be limited (at MTS’s
option) to repair or replacement of any products that prove to be defec-
tive within the warranty period, or, at MTS’s option, issuance of a re-
fund of the purchase price. Defective products must be returned by
Customer to MTS’s factory with transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND
UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE
PURCHASE PRICE FOR DEFECTIVE PRODUCTS.