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5-4 User’s Reference Guide
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When the test succeeds, SmartStart indicates success.
If the test fails, the wizard displays an error screen. If the test fails, check the following:
■ Check your cable connections. Be sure you have connected the router and the computer properly, using the
correct cables. Refer to the Step 1 “Connect the Router” sheet in your Netopia R5000 Series
documentation folio.
■ Make sure the router is turned on and that there is an Ethernet connection between your computer and the
router.
■ Check the TCP/IP control panel settings to be sure that automatic IP Addressing (Windows) or DHCP
(Macintosh) is selected. If you are using a Windows PC, SmartStart will automatically detect a static IP
address and offer to configure the computer for automatic addressing. On a Macintosh computer, you must
manually set the TCP/IP Control Panel to DHCP. See “Configuring TCP/IP on Macintosh computers” on
page 5-10. If you currently use a static IP address outside the 192.168.1.x network, and want to continue
using it, use the Advanced option to assign the router an IP address in your target IP range. See “Advanced
option” on page 5-5.
■ If all of the above steps fail to resolve the problem, reset the router to its factory default settings and rerun
SmartStart. See “Factory defaults” on page 14-7 for instructions.
Setup options screen. You can choose either Easy or
Advanced setup.
■ If you choose Easy, SmartStart automatically uses
the preconfigured IP addressing setup built into your
router. This is the best choice if you are creating a
new network or don’t already have an IP addressing
scheme on your network.
If you choose Easy, you will see a “Connection Test
screen,” like the one shown below while SmartStart
checks the connection to your router.
■ If you choose Advanced, skip to page 5-5 now. The
SmartStart Wizard displays the “Router IP Address
screen” on page 5-5. Choose this path to modify your
router’s IP address to match an existing IP
addressing scheme.
Connection Test screen. SmartStart tests the
connection to the router. While it is testing the
connection, a progress indicator screen is displayed and
the router’s Ethernet LEDs flash.