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Transferring a call 41
P0911958 Issue 01 Enterprise Edge 2.0 Personal Call Manager User Guide
Transferring a call using the task tray or Calls menu
To transfer a call:
1. Make or answer the call.
2. Click the Enterprise Edge Personal Call Manager task tray icon or the
Calls menu and then point to Transfer.
A menu of the current calls appears.
3. Click one of the current calls.
The call is transferred to the person selected.
If the person you want to transfer the call to does not appear on the list of
current calls, perform steps 4 and 5.
4. Click Other.
The Transfer dialog box appears.
5. Type the telephone number of the person you want to transfer the call to and
click the Transfer button.
The call is transferred to the number entered.
Tip: If Fast Search is enabled, Enterprise Edge Personal Call Manager compares
the telephone number you are entering to the contacts stored in the Address
Book. Any contacts that match the numbers you are entering appear in the
bottom of the dialog box. Click the contact you want and click the Transfer
button.
Tip: If you want to call a contact that is in the Address Book and you only
remember the contact’s name, type the contact’s name.
If Fast Search is enabled, any contacts that match the name you are entering
appear in the bottom of the dialog box. Click the contact you want and click
the Transfer button.
If Slow Search is enabled, you must enter the name and then click the Find
Now button. Any contacts that match the name you entered appear in the
bottom of the dialog box. Click the contact you want and click the Transfer
button.
For information about Fast and Slow Search, see Changing the Search
preferences on page 84.