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412 Troubleshooting
Active alarms and the events log file
To view an alarm that has been triggered and is active, enter the following
command:
>> Main# /info/events/alarms
To save the events log file to an FTP/TFTP/SFTP server, enter the
following command:
>> Main# /info/events/download
You must provide the IP address or host name of the FTP/TFTP/SFTP
server, as well as a file name. After the events log file has been saved,
connect to the FTP/TFTP/SFTP server and examine the contents of the
file.
Error log files
If you have configured the Nortel SNAS to use a syslog server, the Nortel
SNAS sends log messages to the specified syslog server. For information
about configuring a UNIX Syslog daemon, see the Syslog manpages
under UNIX. For information about configuring the Nortel SNAS to use a
syslog server, see “Configuring syslog servers” (page 279).
You can also use the /maint/dumplogs command. The command
collects system log file information from the Nortel SNAS to which you
are connected (or, optionally, all Nortel SNAS devices in the cluster) and
sends the information to a file in the gzip compressed tar format on the
TFTP/FTP/SFTP server you specify. The information can then be used
for technical support purposes. The file sent to the TFTP/FTP/SFTP
server does not contain any sensitive information related to the system
configuration, such as certificates or private keys.
Nortel Secure Network Access Switch
Using the Command Line Interface
NN47230-100 03.01 Standard
28 July 2008
Copyright © 2007, 2008 Nortel Networks
.