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Learning about FAX
9
P0886629 Issue 1.0 FAX Set Up and Operation Guide
About FAX with CCR
Fax-on-demand can be used with Custom Call Routing (CCR) Trees. The
Fax-on-demand functionality can be added to the CCR Tree by assigning the
appropriate mailbox to a CCR Point.
You can assign a Personal mailbox to a Leave Message Point. Incoming callers can
then leave Fax messages in this Personal mailbox.
To use Fax-on-demand, add a Fax Point to the CCR Tree and then assign a Fax-on-
demand Mailbox to that Point. An incoming caller can then retrieve documents
from this Point.
About Norstar Voice Mail reports
Norstar Voice Mail reports are available to view and verify Norstar Voice Mail set
up information. All dates will be shown with the four-digit year format,
yyyy/mm/dd. Four Norstar Voice Mail reports show FAX information:
•
Directory report
: This report shows the mailbox owners listed in the Company
Directory. This report provides the mailbox owner’s name, mailbox number,
type of mailbox, extension, whether or not mailbox owners recorded their name
in the Company Directory, and if they have a greeting recorded for their
mailbox. Use this report to identify which mailboxes are assigned as
Fax-on-demand.
•
Group List report
: This report shows the Group List number, the type of
Group List, and the Group List name. For Voice Group Lists, the mailbox
numbers included in the Group List, the mailbox owner’s name and the type of
mailbox are also shown. For Fax Group Lists, the name of each recipient, the
route type (line or pool), and the fax number are also shown. Use this report to
identify the Fax Group Lists.
•
Custom Call Routing Tree report
: This report shows the CCR Tree number,
the current date, the last date changes were made, and the Tree status. The report
also shows the Points on the Tree, assignments made to the Points, and any
areas that need administering. Use this report to identify which points are
Fax-on-demand Mailboxes.
•
Fax-on-demand Usage report
: This report lists all the Fax-on-demand
requests, shows the date and time that an item was requested, the delivery fax
number and the Caller ID of the caller. Use this report to identify which
mailboxes are assigned as Fax-on-demand.
You must have a printer connected to Norstar Voice Mail to produce reports. For
more information about Norstar Voice Mail reports, refer to the
Norstar Voice Mail
Set Up and Operation Guide
.