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P0886629 Issue 1.0 FAX Set Up and Operation Guide
Glossary
Administration
The tasks involved in setting up and maintaining the Norstar Voice Mail Mailboxes,
greetings, Custom Call Routing (CCR), and set up configuration.
Analog Terminal Adapter (ATA)
A Norstar product that allows for the connection of an analog device, such as a
single-line telephone or a facsimile machine, to a Norstar KSU.
Automated Attendant
The Norstar Voice Mail answering service that answers incoming calls with a
Company Greeting, plays a list of Norstar Voice Mail options to a caller, and
performs call routing functions in response to a caller's selections.
Call Method
The call method is a parameter defined for a Fax-on-demand Mailbox. This
parameter determines how a Fax message is sent to the caller. There are two call
methods: one-call and two-call. In the one-call method, the Fax message is sent to
the caller in the original call. In the two-call method, the Fax message is sent in a
second call that Norstar Voice Mail makes to a number specified by the caller.
Call Path
The route an incoming call takes along a CCR Tree. Each Call Path provides the
caller with options and access to Points.
Central Office
The telephone company facility where customer telephone lines are joined to
switching equipment for connecting local and long distance calls.
Class of Service
A predetermined number designation that specifies the Norstar Voice Mail options
for a mailbox.
Company Directory
An internal voice list that contains the names of users with initialized mailboxes
who have been designated to appear in the directory.
Configuration
The tasks involved in setting up the different parameters of Norstar Voice Mail. For
example, configuring the telephone lines answered by Norstar Voice Mail. Also,
see Administration.