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P0886629 Issue 1.0 FAX Set Up and Operation Guide
Introduction
Norstar Voice Mail is a fully automated receptionist service that offers call routing
and message taking services. FAX works with Norstar Voice Mail to provide
incoming and outgoing fax capability. This chapter describes how FAX works and
explains:
• How FAX works
• Who can use FAX
• About Fax Mail
• Message Notification
• About the Virtual fax line
• About Fax-on-demand
• About Fax Answering
• About Fax Overflow
• Fax System Group message (Fax Broadcast)
• About FAX with CCR
• About Norstar Voice Mail reports
How FAX works
FAX works with Norstar Voice Mail, offering a caller the capability of sending a
Fax message to a mailbox as easily as sending a voice message to a mailbox. A
caller can also access a mailbox to retrieve a Fax message.
Who can use FAX
FAX can be used by any outside caller or by mailbox owners in your company.
Away from the office, FAX can be used with any touchtone telephone. At your
office, FAX can be used from any Norstar or touchtone telephone connected to your
Norstar system. When using FAX from a Norstar or touchtone telephone, you must
first enter a Feature Code. No Feature Code is required when using Fax-on-demand.
Callers using a rotary dial telephone cannot access FAX.
Learning about FAX
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