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34 Setting up and maintaining Fax-on-demand mailboxes
FAX Set Up and Operation Guide P0886629 Issue 1.0
Recording a Fax-on-demand Mailbox Greeting
You must record a greeting for each Fax-on-demand Mailbox. This greeting is
played to callers who access the Fax-on-demand Mailbox. The maximum length of
this greeting is designated by the Class of Service.
Before you record the Fax-on-demand Mailbox Greeting, prepare a greeting for
each Fax-on-demand Mailbox. Your greeting should describe the documents
available and instructions on how callers can retrieve them. For example, you might
record your greeting for a one-call method Fax-on-demand Mailbox by saying:
“Hello. You have reached Paddy’s Dance Studio fax information Hotline. If you are
calling from a fax machine telephone, you can receive information on class
schedules and prices, registration forms and upcoming special events. To receive
class schedules and prices, press . To receive registration forms, press . To
receive information about upcoming special events, press . After you have
entered the required numbers, press START on your fax machine.”
If you are using the Norstar Voice Mail bilingual capability, you should also record
the Fax-on-demand Mailbox Greeting in the alternate language.
For the two-call method Fax-on-demand Mailbox to function properly, the Dialing
Translation Table must be created and the Dialing Translation Parameters must be
set. Refer to "
Appendix B: Dialing Translation" on page 57.
12. Press OK to accept the number of pages in the Fax
message.
13. The disk must contain only one Fax message file.
When the file has been successfully loaded, you will
see the display in step 14.
14. If the Fax message file is loaded successfully the
Norstar applications server beeps 3 times. If the Fax
message file is not loaded successfully the Norstar
applications server will beep twice. Even if the Fax
message file appears to have been loaded
successfully, you should test it by sending the Fax
message to the fax machine.
15. After the Fax message file has been successfully
loaded, the display returns to the
Admin prompt. You
can then safely remove the disk from the floppy disk
drive of the Norstar applications server.
16. Press to end this programming session.
Num of pages: X
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