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Handbook 147
Service and Support
Okidata on the Internet
For the latest product information answers to common
questions, and other support, visit Okidata’s Web site:
http://www.okidata.com
Contacting Okidata Customer Support
For quick answers to commonly asked questions, call
1-800-654-3282 (1-800-OKIDATA), United States and
Canada only. Please be sure that you are calling from a
telephone close to your fax machine, so you can describe
your problem accurately.
Much of this information is valid for the United States and
Canada only.
Okidata is firmly committed to the satisfaction of our
customers. If you have a problem that your customer
documentation cannot solve, contact these sources for service
or support:
Your Dealer
Consult the store location where you purchased your fax
machine, or call 1-800-654-3282 (1-800-OKIDATA) for the
location of the nearest Authorized OKIDATA Service Dealer.
• Prices and minimum charges may vary.
• Proof of purchase is required for warranty work. Be sure
to retain your purchase documents.