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Error Messages
For Fax advantage assistance, call 1-800-435-7329.
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Display message Cause & Remedy
MEMORY FULL
LOADING ERROR
JOG-DIAL FULL
FREE FILM EMPTY
FILM NEAR EMPTY
FILM EMPTY
FAX MEMORY FULL
FAX IN MEMORY
CHECK PAPER
CHECK MEMORY
CHECK FILM
CHECK DOCUMENT
CHECK COVER
CALL SERVICE
●
There is something wrong with the unit. Contact our service personnel.
●
The cover is open. Close it.
●
The document is not fed into the unit properly. Reinsert the document. If
misfeeding occurs frequently, clean the document feeder rollers and try again
(p. 132). If the problem remains, adjust the feeder pressure (p. 128).
●
The film cartridge is not installed. Install it (p. 130, 131).
●
Memory (telephone numbers, parameters, etc.) has been erased. Re-program.
●
The recording paper is not installed or the unit has run out of paper. Install
paper and press to clear the message.
●
The recording paper is not fed into the unit properly or has jammed near the
recording paper entrance. Clear the jammed paper and press
to clear the message (see “When paper has jammed near
the recording paper entrance” on page 127).
Do not install folded or heavily curled paper in the paper tray.
●
The unit has a document in memory. See the other displayed message
instructions to print out the document.
●
Memory is full of received document due to a lack of recording paper or a
recording paper jam etc. Install paper or clear the jammed paper.
●
When performing memory transmission, the document being stored exceeds
the memory capacity of the unit. Transmit the entire document using manual or
automatic transmission.
●
The film is empty. Replace the film cartridge (p. 130, 131).
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The film is slack. Tighten it (see step 4 on page 131) and install again.
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The remaining film can print about 15 pages of letter size document. Prepare a
new film cartridge (p. 18).
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The free starter film is empty. Replace the film cartridge (p. 130, 131).
●
There is no space to store new stations in the JOG DIAL directory. Edit or erase
unnecessary stations (p. 49).
●
A loading error occurred while receiving data from FaxSav. Contact FaxSav
at 1-888-332-9728.
●
When making copy, the document being stored exceeds the memory capacity of
the unit. Press to clear the message.
STOP
START/SET/COPY
START/SET/COPY
(continued)
Display
If the unit detects a problem, one or more of the following messages will appear on the display.