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Jams
For Fax advantage assistance, call 1-800-435-7329.
Sending document jams
If the unit does not release the document during feeding, remove the jammed document.
1
Open the cover by pressing the cover open
button.
2
Remove the jammed document carefully.
3
Close the cover securely by pushing down on
the dotted area at both ends.
Cover open
button
If no feeding or multiple feeding occurs frequently, adjust the feeder pressure.
1
Open the cover by pressing the cover open
button.
2
Shift the position of the green lever by using an
instrument with a pointed end, such as a paper
clip.
Left: When document multiple feed.
Center: Standard position (pre-selected)
Right: When document does not feed.
3
Close the cover securely by pushing down on
the dotted area at both ends.
Cover open
button
Green lever
Left
Right
Note:
●
Do not forcibly pull out the jammed paper
before opening the cover.
Sending document does not feed, or multi-feeds
Note:
●
When shifting the green lever, do not touch the
surrounding parts.