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11. General Information
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Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations
on how long an implied Limited Warranty lasts, so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights which vary from
state to state. If a problem with this product develops during or after the Limited Warranty period, you may
contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the
warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR
RESPONSIBILITY.
For product service
• Call toll-free 1-800-HELP-FAX (1-800-435-7329)
for the location of an authorized servicenter.
For out of Limited Warranty technical support
• After the Limited Warranty has expired, please
contact our Continued Services Technical
Support Line at 1-900-555-PANA (1-900-555-
7262) for support on a fee basis.
When you ship the product
• Carefully pack your unit, preferably in the original
carton.
• Attach a letter, detailing the symptom or problem,
to the outside of the carton.
• Send the unit to an authorized servicenter,
prepaid and adequately insured.
• Do not send your unit to the Panasonic
Consumer Electronics Company or to any
executive or regional sales office. These
locations do not repair consumer products.
0519_FPG381.book Page 100 Monday, May 19, 2003 6:46 PM