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139
TAM Interface
Trouble in
Unattended TAM I/F
Mode (OUT Mode)
Cannot utilize the remote
turn-on feature of the
telephone answering
machine (TAM). The fax
machine always answers
after the 8th ring.
This feature is not compatible. The fax machine is designed to
answer after 8 rings if the TAM does not answer.
--
Fax machine will not start
up when the telephone
answering machine is set
to give only an outgoing
message (OGM).
TAM that gives outgoing announcement only is not
compatible. The fax machine will work with a TAM that will
record Incoming message (ICM).
--
A beep...beep sound is
recorded on the
telephone answering
machine.
Speak a little slower between each word while recording an
outgoing message (OGM).
--
Fax machine starts up in
the middle of the outgoing
message even though the
caller wants to leave a
voice message.
Make sure the outgoing message (OGM) does not have a
silent pause longer than 5 seconds.
--
Cannot record any
incoming message (ICM).
The fax machine always
starts up at the end of the
OGM and before the tape
advances to the end of
last ICM. (Your TAM only
uses a single cassette
tape to give OGM and
record ICM.)
Set Fax Parameter No. 20 (Silent Detection) to "Invalid".And,
instruct the calling party to press twice on their touch-tone
phone during the OGM to start up your fax machine remotely.
38
Cannot receive from a
machine that does not
send CNG signal (a short
beep tone every 3
seconds) after dialing.
Set Fax Parameter No. 20 (Silent Detection) to "Valid".Or,
Instruct the calling party to press twice on their touch-
tone phone during the OGM to start up your fax machine
remotely.
38
Cannot retrieve message
from the answering
machine remotely, the fax
machine always starts up
after the command code
is entered.
Set Fax Parameter No. 20 (Silent Detection) to "Invalid". 38
Cannot receive a fax
message, but can record
voice message.
Check your outgoing message, if it is too long, the calling fax
machine may have timed out. Try to shorten your outgoing
message to less than 15 seconds, or ask the calling party to
program your telephone number in their fax machine with 3
pauses and a "#" at the end. (ex. 5551212
PAUSE PAUSE
PAUSE #
)
--
TAM Interface
Trouble In
Unattended Fax
Mode (OUT Mode)
Fax machine will not start
to receive with the
telephone answering
machine in the
auto-answer mode.
Increase the ring count for detection on the telephone
answering machine.
--
Mode Symptom Cause / Action page
Troubleshooting
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