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10 • Troubleshooting
10-6 SV61436 Rev. D
Envelope(s) getting
jammed (continued)
You are using envelopes that
have dimensions that are outside
the acceptable range. (continued)
To clear a jam in the WOW® deck:
1. Lift the WOW® cover.
2. Pull the WOW® transport jam release lever
to the
left.
3. Remove the envelope.
4. Depending on how badly the envelope is
da
maged, you may need to replace it.
5. Make sure the WOW® deck is clear and
the jam
release lever is down.
6. To continue processing mail, close the
cover and s
elect Start to continue from
the display.
Envelope Feeding Problems
Description Possible Causes Solution
WOW® transport jam release lever