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10 • Troubleshooting
10-12 SV61436 Rev. D
Weights on external
scale are erratic or
the scale does not
return to zero (con-
tinued)
For MP Series External Weighing
Pl
atform scales: The scale top
cover my not be seated properly
on the scale (continued)
4. If you do not have a flathead screw driver,
lif
t the corner and adjust the leg(s) until the
bubble is centered in the circle.
5. Replace the top cover and test the scale.
To test the scale:
1. Place a piece of mail of known weight and
co
rrect postage on the scale.
2. Press the Mode
key.
3. Select At
tached Scale. "Attached Scale
Mode" appears in the display
4. Press the Clas
s key and enter a class.
5. Press the En
ter key.
6. Check to see that the correct postage
amou
nt appears on the screen.
Mail may be touching another
su
rface or object.
Make sure you center the mail on the scale and
check to be sure it is not touching any other
surface or object.
Weighing Problems
Description Possible Causes Solution