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4. Troubleshooting
If Your Machine Does Not Operate as You
Want
The following chart gives explanations of common problems and messages. If
other messages appear, follow the instructions displayed. If a malfunction or a
misfeed occurs, the following messages will appear on the display.
Note
❒ For “Troubleshooting” about printing from a computer, refer to the other
manuals for this machine.
❖ When a Message is Displayed
Message Causes Solutions
Check the paper
size and paper
direction.
The paper is not placed in the
same direction as the original.
Place the original in the same di-
rection as the paper.
If you press the {Start} key, the
selected paper will be used for
printing.
#### and paper
size mismatch.
The paper you loaded does not
match with the reproduction ra-
tio you selected.
Set a paper size that matches the
reproduction ratio you have se-
lected and your original.
Note
❒ You can make prints if you
press the {Start} key.
The reproduction ratio selected
by Auto Magnification mode is
too big or too small.
Set original.
You have not changed the origi-
nal on the exposure glass before
pressing the {Start} key.
Place the next original on the ex-
posure glass or in the ADF.
Original is not placed. Place your originals.
Maximum quanti-
ty: ####
The number of prints exceeds
the maximum print quantity.
You can change the maximum
number of prints that can be
made in one operation with User
Tools. See p.163 “Maximum
Print Quantity”.
Minimum quanti-
ty: ####
The number of prints does not
exceed the minimum print
quantity.
You can change the minimum
number of prints that can be
made in one operation with User
Tools. See p.163 “Minimum
Print Quantity”.
Drum Unit is not
set correctly.
—
Slide in the drum until it clicks.
Make sure that the drum is com-
pletely set in position.