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Troubleshooting
62
4
Solving Problems
This table lists some common problems and their solutions.
Problem Solution Refer to
Image background appears
dirty when a fax is received at
the other end.
Adjust the scan density. P.29
“Image Density (Contrast)”
Printed or sent image contains
spots.
The Document Feeder or ex-
posure glass is dirty. Clean
them. See Chapter 5 “Main-
taining Your Machine”in the
Copy Reference.
Make sure that ink or eraser is
dry before setting the original.
---
Received image is too light. Request the sender to increase
the image density.
---
When using moist, rough or
processed paper, the printed
image may be partly invisible.
Only use recommended paper.
Appendix, “Acceptable Types
of Originals” in the Advanced
Features manual.
When
D
appears on the dis-
play, toner is beginning to run
out. Replace the toner car-
tridge soon. See Chapter 3
“Changing the Toner Car-
tridge”in the Copy Reference.
---
Message appears blank at the
other end.
The original was set upside
down. Set it properly.
P.14
“Setting Originals”
You want to cancel a Memory
Transmission.
If the original is being stored,
press the
{Clear/Stop}
key.
P.22
“Canceling a Memory
Transmission”
If the original is being sent,
use "Cancel TX/RX" in the In-
formation menu.
Chapter 2 “Canceling Trans-
mission or Reception” in the
Advanced Features manual.
You want to cancel an Imme-
diate Transmission.
Press the
{Clear/Stop}
key. P.6
“Operation Panel”
.
You cannot add any destina-
tion in Group though it does
not reach the maximum
number.
99 destinations have been pro-
grammed with the number
keys. Program more numbers
with Quick Dials or Speed Dials.
Chapter 3 “Chain Dial”or “Re-
dial” in the Advanced Fea-
tures manual.