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7. Troubleshooting
Reading Reports
Error Report
An error report is printed when a
message could not be successfully
sent or received.
Possible causes include a problem
with your machine or noise on the
telephone line . If an error occurs dur-
ing transmission, re-send the original.
If an error occurs during reception,
ask the sender to re-send the message.
Note
❒ If the error happens frequently,
contact your service representa-
tive.
❒ The "Page" column gives the total
number of pages. The "Page Not
Sent" column gives the number of
pages that were not sent or re-
ceived successfully.
Power Failure Report
Even if the main power switch is
turned off, the contents of the ma-
chine's memory (for example, pro-
grammed numbers) will not be lost.
However, if power is lost for about 12
hours through the main power switch
being turned off, a power cut or the
power cable being removed, contents
of the Fax memory will be lost. Lost
items will include any fax messages
stored in memory using Memory
Transmission or Reception.
If a file has been deleted from memo-
ry, a Power Failure Report is auto-
matically printed as soon as power is
restored. This report can be used to
identify lost files. If a memory stored
for Memory Transmission was lost,
re-send it. If a message received by
Memory Reception or Substitute Re-
ception was lost, ask the sender to re-
send it.
Important
❒ Make sure that 100% is shown on
the display before you unplug the
machine. If a lower value is shown,
some data is currently stored in
memory.
❒ Right after a power failure, the in-
ternal battery needs to be suffi-
ciently recharged to guard against
future data loss. Please keep the
machine plugged in and the main
power switch on for about one
week after the power loss occurs.