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Troubleshooting
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4
Solving Problems
This table lists some common problems and their solutions.
Problem Required Action
Image background appears dirty
when a fax is received at the other end.
Adjust the scan density.
Reference
See p.25 “Image Density (Contrast)”
Printed or sent image contains spots. The Document Feeder (ADF) or exposure glass is dirty,
clean them.
Make sure that ink or eraser is dry before setting the
original.
Reference
See Chapter 5 “Maintaining Your Machine”in the
Copy Reference
Received image is too light. Request the sender to increase the image density.
When using moist, rough or processed paper, the
printed image may be partly invisible. Only use recom-
mended paper.
Reference
See Appendix, “Originals” in the Advanced Fea-
tures manual.
When
h
appears on the display, toner is beginning to
run out. Replace the toner cartridge soon.
Reference
See Chapter 3 “Changing the Toner Cartridge”in
the Copy Reference.
Message appears blank at the other
end.
The original was set upside down. Set it properly.
Reference
See p.13 “Setting Originals”
You want to cancel a Memory Trans-
mission.
If the original is being stored, press the
{
{{
{Clear/Stop}
}}
}
key.
Reference
See p.19 “Canceling a Memory Transmission”
If the original is being sent, use "Cancel TX/RX" in the
Job Information menu.
Reference
See Chapter 2 “Canceling Transmission or Recep-
tion” in the Advanced Features manual.
You want to cancel an Immediate
Transmission.
Press the
{
{{
{Clear/Stop}
}}
}
key.
Reference
See p.23 “Canceling an Immediate Transmission”
You cannot add any destination in
Group, even though it does not reach
the maximum number.
67 destinations have been programmed with the num-
ber keys. Program more numbers with Quick Dials or
Speed Dials.
Reference
See p.49 “Groups”