Appendix
A
Troubleshooting and Support
Motion Computing M1400 Tablet PC User Guide vii
Why doesn’t the Tablet PC or FlexDock have parallel, serial, or
PS2 (mouse) ports?
Microsoft Tablet PC certification requires the system to be completely
Grab-and-Go—that is, to be able to dock with and undock from all
accessories without putting the system into suspend or shutting it down.
Connection through legacy ports (serial, parallel, PS2) often requires
suspending or restarting the system, which prevents you from moving
between desktop mode and mobile mode seamlessly in one docking/
undocking step. You can purchase a USB-to-serial or USB-to-parallel
adapter from Motion Computing or a Motion Computing reseller.
How do I adjust the Tablet for left-handed use?
Double-tap on the Tablet and Pen Settings icon in the System Tray,
located in the lower-right corner of the display window, which opens the
Settings window. You can change handedness as well as the location of
the menus. Then, recalibrate the Pen.
MOTION
WARRANTIES
Standard, and Extended Warranty and Insurance Programs
Motion Computing currently provides limited warranties on Motion
products and accessories. See the Warranty packaged with your Motion
product or accessory or visit our website at www.motioncomputing.com.
In addition, Motion Computing offers extended warranties along with
various screen and configuration insurance programs. Visit our website
at www.motioncomputing.com/support.
MOTION
COMPUTING
SUPPORT
OPTIONS
Motion Computing Support
If you need assistance or answers to frequently asked questions about
your Motion Tablet PC, visit www.motioncomputing.com/support. We
also offer a Knowledge Base of additional information that may help
with your problem.
Returning the Motion Tablet PC for Repairs
To request service for your Motion Computing Tablet PC, contact
Motion Computing Technical Support at www.motioncomputing.com/
support.