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User’s Manual 9-4
Troubleshooting
System start-up
When the computer does not start properly, check the following items:
n Self Test
n Power Sources
n Power-on Password
Self test
When the computer starts up, the self test will be run automatically, and the
following will be displayed:
This message remains on the screen for a few seconds.
If the self test is successful, the computer tries to load the operating system
based around how the Boot Priority option is set within the computer’s
BIOS setup.
If any of the following conditions are present, the self test failed:
n The computer stops and does not proceed to display information or
messages except the TOSHIBA logo.
n Random characters appear on the screen, and the system does not
function normally.
n The screen displays an error message.
Turn off the computer and check all cable connections as well as memory
module connections. If the test fails again, contact your dealer.
(This screen image is one
of the examples. You may
see the different screen
image depending on the
model you purchased.)