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Troubleshooting
and Routine Care
Error messages on the display
If the unit detects a problem, the following messages will appear on the display.
CAUSE & REMEDYERROR MESSAGE
¡There is something wrong with the unit. Contact our service personnel (p. 79).
¡The recording paper is jammed near the paper cassette. Clear the jammed
paper (p. 72).
¡The top cover is open. Close it.
¡The document is not fed into the unit properly. Reinsert the document and try
again. If misfeeding occurs frequently, clean the feeder rollers (p. 74). If the
problem remains, adjust the feeder pressure (p. 73).
¡The film is not inserted in the cartridge correctly.
Reinsert it correctly by referring to step 8 on page 76.
¡Memory (phone numbers, parameters, etc.) has been erased.
Re-program.
¡The unit has (a) document(s) in memory. See the other message’s instructions
to print out the document(s). See page 44.
¡The memory is full of received documents due to a lack of recording paper, a
recording paper jam, etc. Install paper or clear the jammed paper.
¡Film is empty. Replace the film or film cartridge with a new one (p. 75).
¡The blue leader of the film was not wound completely or the unit is out of film.
Wait for a while.
¡There is no room left in memory to record a message. Erase some or all of the
messages (p. 28, 53).
¡A common greeting message has not been recorded.
Record the message (p. 17).
¡The receiving unit is busy or ran out of recording paper. Try again.
¡The unit is out of recording paper. Install paper (p. 9).
¡The recording paper is jammed near the head unit. Clear the jammed paper
(p. 71).
¡The fax function cannot be operated on the PC. The RS232C cable is not
connected correctly, or the software is not running on the PC.
¡The other fax machine does not have a polling function. Check with the other
party.
¡The receiving unit is busy or ran out of recording paper. Try again.
¡The document is jammed. Remove the jammed document (p. 73).
¡Attempted to transmit a document longer than 600 mm (23
5
⁄8w). Press the STOP
button and remove the document (p. 73). Divide the document into two or more
sheets and try again.
¡A transmission error occurred. Try again.
¡The unit is too hot. Let the unit cool down.
CHECK CASSETTE
POLLING ERROR
PAPER JAMMED
OUT OF PAPER
NO RESPONSE
LOADING FILM
FILM EMPTY
CHECK MEMORY
CHECK FILM
CHECK DOCUMENT
CHECK COVER
REMOVE DOCUMENT
MESSAGE FULL
NO ANS GREETING
UNIT OVERHEATED
TRANSMIT ERROR
CALL SERVICE
PC FAIL OR BUSY
REDIAL TIME OUT
FAX IN MEMORY
FAX MEMORY FULL
Advanced
Operations