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Troubleshooting
and Routine Care
Answering Device
I cannot receive documents
automatically.
Recording image is faint.
A blank sheet is ejected after the
received documents are printed
out.
¡The receive mode is set to TEL. Set the receive mode to ANS/FAX or
FAX.
¡The time to answer the call may be too long. Decrease the number of
rings (p. 24, 25).
¡The greeting message may be too long. Shorten the message or ask
the other party to press ** and then start transmission.
¡The junk mail prohibitor is set to ON (p. 41).
¡The sender transmitted a faint document. Request them to transmit a
clearer copy of the document.
¡The thermal head is dirty. Clean it (p. 74).
¡The receiving reduction rate is not programmed correctly. Program
the proper reduction rate (p. 46).
¡The glass or rollers are dirty. Clean them (p. 74).
¡The thermal head is dirty. Clean it (p. 74).
¡The film is not inserted correctly. Insert it correctly (p. 75).
¡The film is not inserted correctly. Insert it correctly (p. 75).
No voice messages have been
recorded in the ANS/FAX mode.
I cannot retrieve recorded
messages from a remote phone.
Messages in a mailbox do not play
back.
Dirty patterns or black lines
appear on the copied
documents.
The copied image is distorted.
The document is not copied
properly.
A paper jam occurs during
copying.
¡The memory is full. Erase some or all of the messages (p. 28, 53).
¡Make sure that you use the remote operation ID correctly (p. 56).
When you dial, press the buttons firmly.
¡You have programmed a mailbox password. Enter the password and
then try again (p. 50).
CAUSE & REMEDYPROBLEM
CAUSE & REMEDYPROBLEM
CAUSE & REMEDYPROBLEM
Copying
Fax Reception