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User’s Manual 8-6
Troubleshooting
Keyboard
Keyboard problems can be caused by your setup configuration. For more
information refer to Chapter 5, The Keyboard and Chapter 7, HW Setup.
LCD panel
Apparent LCD problems may be related to the computer’s setup. Refer to
Chapter 7, HW Setup, for more information.
Hard disk drive
Problem Procedure
Some letter keys
produce numbers
Check that the numeric keypad overlay is not
selected. Press FN + F11 and try typing again.
Output to screen is
garbled
Make sure the software you are using is not
remapping the keyboard. Remapping involves
reassigning the meaning of each key. See your
software’s documentation.
If you are still unable to use the keyboard,
consult your dealer.
Problem Procedure
No display Press hot keys FN + F5 to change the display
priority, to make sure it is not set for an external
monitor.
Markings appear on the
LCD screen.
They might have come from contact with the
keyboard or touchpad. Try wiping the LCD gently
with a clean dry cloth. If markings remain, use
LCD cleaner. Be sure to let the LCD dry before
closing it.
Problems above remain
unresolved or other
problems occur
Refer to your software’s documentation to
determine if the software is causing the difficulty.
Contact your dealer if the problems continue.
Problem Procedure
Computer does not
boot from hard disk
drive
Check if a diskette is in the diskette drive or a
CD/DVD is in the optical disc drive. Remove any
diskette and/or CD/DVD and check Boot priority.
Refer to Chapter 7, Boot Priority section.
There may be a problem with your operating
system files. Refer to your OS documentation.