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2 Troubleshooting Procedures
2-2 [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual
Chapter 2 Contents
Troubleshooting Procedures.........................................................................................2-1
2.1 .........................................................................................................2-5Troubleshooting
2.2 ........................................................................................ 2-6Troubleshooting Flowchart
2.3 ................................................................................ 2-10Power Supply Troubleshooting
Procedure 1 ..............................................................2-10Icons in the LCD Check
Procedure 2 ........................................................................ 2-11Error Code Check
Procedure 3 .......................................................................2-15Connection Check
Procedure 4 ..............................................................................2-16Charge Check
Procedure 5 .....................................................................2-17Replacement Check
2.4 ................................................................................... 2-18Main Board Troubleshooting
Procedure 1 ............................................................................2-19Message Check
Procedure 2 ................................2-21Diagnostic Test Program Execution Check
Procedure 3 .....................................................................2-22Replacement Check
2.5 ..................................................................................... 2-23HDD/SSD Troubleshooting
Procedure 1 ............................................................................2-23Message Check
Procedure 2 ............................................................................2-24Partition Check
Procedure 3 ..............................................................................2-25Format Check
Procedure 4 ................................2-26Diagnostic Test Program Execution Check
Procedure 5 .................................2-26Connector Check and Replacement Check
2.6 ..............................................................2-28Keyboard and Touch pad Troubleshooting
Procedure 1 ................................2-28Diagnostic Test Program Execution Check
Procedure 2 .................................2-29Connector Check and Replacement Check
2.7 ..........................................................................................2-31Display Troubleshooting
Procedure 1 ..............................................................2-31External Monitor Check
Procedure 2 ................................2-31Diagnostic Test Program Execution Check
Procedure 3 ............................................. 2-31Connector Check and Cable Check
Procedure 4 .....................................................................2-32Replacement Check
2.8 ................................................................................ 2-33Optical Drive Troubleshooting
Procedure 1 ................................2-33Diagnostic Test Program Execution Check
Procedure 2 .................................2-34Connector Check and Replacement Check