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2 Troubleshooting Procedures
Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 2-47
2.15 Fingerprint Board(BTO) Troubleshooting
This section describes how to determine if the computer’s fingerprint board is functioning
properly. Perform the steps below starting with Procedure 1 and continuing with the other
procedures as required.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
Procedure 1 Diagnostic Test Program Execution Check
Insert the fingerprint board test program in the USB key, turn on the computer and run the
test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics
test procedures.
If any errors occur while executing the fingerprint board test, go to Procedure 2.