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2 Troubleshooting Procedures
Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 2-5
2.1 Troubleshooting
Chapter 2 describes how to determine if a Field Replaceable Unit (FRU) in the computer is
causing the computer to malfunction. The FRUs covered are:
1 Power Supply 6 Optical Drive 11 Card reader
2 Main Board 7 Modem 12 PCI Express Slot
3 HDD/SSD 8 LAN 13 FINGERPRINT BOARD
(BTO)
4 Keyboard/Touch pad 9 Wireless LAN 14 Bluetooth (BTO)
5 Display 10 Sound component 15 3G (BTO)
16 Camera (BTO)
The Diagnostics Disk operations are described in Chapter 3. Detailed Replacement
Procedures are given in Chapter 4, Replacement Procedures.
The following tools are necessary for implementing the troubleshooting procedures:
The following tools are necessary for implementing the Diagnostics procedures:
For tools required for executing the Test Program, refer to the Chapter 3. For tools required
for disassembling/assembling, refer to Chapter 4.
1. A set of tools for the debugging port test (test cable, test board, RS-232C cross cable,
display,)
2. A PC with a serial port (for displaying debug port test result)
3. A bootable USB key
4. An external CRT display (for Display troubleshooting)
5. A Card reader (for Card reader slot troubleshooting)
6. An external microphone (for Sound troubleshooting)
7. Headphone (for Sound troubleshooting)
Comment [z2]:
1.Please add SSD ,camera (BTO) and
thermal module
2.Add “BTO” behind #13 Fingerprint
board, #14 Bluetooth and #15 3G