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2 Troubleshooting Procedures
2-26 [CONFIDENTIAL] Satellite M500/M505/M507 Maintenance Manual
Procedure 4 Diagnostic Test Program Execution Check
The HDD/SSD test program is stored in the Diagnostics Disk. Perform all of the HDD/SSD
tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more
information about the HDD/SSD test program.
If an error is detected during the HDD/SSD test, an error code and status will be displayed.
Replace the HDD/SSD with a new one following the instructions in Chapter 4, Replacement
Procedures. The error codes and statuses are listed in Table 2-7. If an error code is not
generated or the problem still exists, go to Procedure 5.
Table 2-4 HDD/SSD error code and status
Code Status
N0FH01 Can't Detect HDD when Boot Up/Detect wrong model name lf HD
N0FH02 HDD Data Error
N0FH03 HDD ATA/100 check error
N0FH04 HDD Type error
N0FH05 Hmonitor test fail
N0FH06 HDD Firmware version error
N0FH07 Shipping HDD restore ERROR
N0FH08 Shipping OS has been booted
N0FH09 Shipping OS version error
N0FH0A shipping OS boot table error
N0FH0B HDD Heating test Fail
N0FH0C RAID function error
N0FH0D 2nd HDD function error
N0FH0E SSD function error
Procedure 5 Connector Check and Replacement Check
The HDD/SSD may be disconnected, or the HDD/SSD or the main board may be damaged.
Disassemble the computer following the steps described in Chapter 4, Replacement
Procedures and perform the following checks:
Check 1 Make sure the HDD is firmly connected to CON6001 on the main board. Make
sure the SSD is firmly connected to CON6003 on the main board