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XES Synergix 8825/8830/8850/8855 Digital Solution User Guide 126
The error messages shown in the table below will display on the Scanner Control Panel.
Table 8. Error messages
Error message Probable cause Corrective action
40000001: ERROR
ACCOUNTING DISK FULL
The Job Log File size has reached the
maximum space allocated for it
Contact your System Administrator
40000002: ERROR The number of Job Records in the Job Log
File has reached the maximum as defined by
the AccXES Account Management Tool
Contact your System Administrator
CONTROLLER FAULT - 50000001 The Controller has developed a "memory is
full" internal fault. Large documents using
Auto Reduction/Enlargement or Auto-Rotate
may cause this fault. Also, Photo and
Mixed/Custom modes require significantly
more memory than Line mode.
Remove document. Press Start to print the job
CONTROLLER FAULT - 50000002
The Controller has developed a “memory is
full” internal fault. Large documents using
Auto Reduction/Enlargement or Auto Rotate
may cause this fault. Also, Photo and
Mixed/Custom modes require significantly
more memory than Line mode.
Remove the document. Wait for previous scans to
finish printing. End the current set or print it if a set is in
progress. Rescan the document.
CONTROLLER FAULT - 50000003
CONTROLLER FAULT - 50000004
CONTROLLER FAULT - 50000005
A task controlling the scanner received and
unrecognized request from the task
controlling the scanner control panel.
Power off the System. .
Check that all cables are connected correctly.
Power on the System.
See the "Powering off the System" and "Powering on
the System" sections for more information.
CONTROLLER FAULT - 50000007
A software problem was encountered in
controlling the Scanner.
Power off and power on the System. See the
"Powering off the System" and "Powering on the
System" sections for more information.
CONTROLLER FAULT - 50000008 - DOCUMENT
JAM
A document jam has occurred in the Scanner. Remove the jammed document. Scan the document
again.
Problem solving (continued)