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70 Zebra S-Series User’s Guide
SYMPTOM DIAGNOSIS ACTION
Labels are jamming in cutter,
or labels are being cut more
than once.
Cutter is dirty. Follow cutter module cleaning
procedure on page 57.
Label length is too short. Increase label length.
For printers with the cutter
option installed: printing
stops. PAPER/RIBBON,
PAUSE, and CANCEL LEDs
on.
Media jammed in cutter. Remove media, clean cutter
module (see page 57).
Connecting cable not
connected to cutter module.
Plug cable into cutter module.
Cutter module is dirty. Clean cutter module (see
page 57).
End of the media is not
positioned correctly on top of
the platen.
Reposition media so that the
end is on top of the platen.