Filter
Top Products
87
Troubleshooting
LCD Error Messages
10/21/05 S4M User Guide 13290L-001 Rev. A
LCD Error Messages
The LCD displays messages when there is an error. See Table 14 for LCD errors, the possible
causes, and the recommended solutions.
Table 14 • LCD Error Messages
LCD Display/
Printer Condition
Possible Cause Recommended Solution
The ALERT light flashes.
Ribbon is loaded, but the printer is
set for direct thermal mode.
Ribbon is not required with direct
thermal media. Remove ribbon unless
you are using it to protect the
printhead. This error message will not
affect printing.
The printer stops and the
ALERT light flashes.
Media is not loaded or is loaded
incorrectly.
Load media correctly.
Misaligned media sensor. Check position of the media sensor.
The printer is set for
noncontinuous media, but
continuous media is loaded.
Install proper media type, or reset
printer for current media type and
perform calibration.
The printer stops and the
ALERT light flashes.
The printhead is not fully closed. Close printhead completely.
The head open sensor is not
working properly.
Call a service technician.
The printer stops and the
ALERT light flashes.
Caution • The printhead may be hot enough to cause severe
burns. Allow the printhead to cool.
Caution • Observe proper electrostatic safety precautions when
handling any static-sensitive components such as circuit boards
and printheads.
The printhead is over temperature. Allow the printer to cool. Printing
automatically resumes when the
printhead elements cool to an
acceptable operating temperature.
WARNING
RIBBON IN
ALERT
PAPER OUT
ALERT
HEAD OPEN
WARNING
HEAD TOO HOT