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Troubleshooting
LCD Error Messages
88
13290L-001 Rev. A S4M User Guide 10/21/05
The printer stops and the
ALERT light flashes.
Caution • An improperly connected printhead data or power cable
can cause this error message. The printhead may be hot enough to
cause severe burns. Allow the printhead to cool.
Caution • Observe proper electrostatic safety precautions when
handling any static-sensitive components such as circuit boards
and printheads.
The printhead is under
temperature.
Continue printing while the printhead
reaches the correct operating
temperature. If the error remains, the
environment may be too cold for
proper printing. Relocate the printer to
a warmer area.
The printhead data cable is not
properly connected.
Caution • Turn off (O) the
printer before performing this
procedure. Failure to do so
can damage the printhead.
1. Turn Off (O) the printer.
2. Disconnect and reconnect the data
cable to the printhead.
3. Ensure that the cable connector is
fully inserted into the printhead
connector.
4. Turn on (
I) the printer.
The printer stops.
Caution • The printhead may be hot enough to cause severe
burns. Allow the printhead to cool.
Caution • Observe proper electrostatic safety precautions when
handling any static-sensitive components such as circuit boards
and printheads.
The print head is not installed.
The printhead data cable is not
connected.
The printhead is bad.
Caution • Turn off (O) the
printer before performing this
procedure. Failure to do so
can damage the printhead.
1. Turn Off (O) the printer.
2. Disconnect and reconnect the data
cable to the printhead.
3. Ensure that the cable connector is
fully inserted into the printhead
connector.
4. Turn on (
I) the printer.
5. If the problem persists, replace the
printhead.
Table 14 • LCD Error Messages (Continued)
LCD Display/
Printer Condition
Possible Cause Recommended Solution
WARNING
HEAD COLD
HEAD ELE. BAD