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Chapter 26 Troubleshooting
NBG-460N User’s Guide
308
I can see the Login screen, but I cannot log in to the NBG-460N.
1 Make sure you have entered the password correctly. The default password is
1234. This field is case-sensitive, so make sure [Caps Lock] is not on.
2 You cannot log in to the Web Configurator while someone is using Telnet to access
the NBG-460N. Log out of the NBG-460N in the other session, or ask the person
who is logged in to log out.
3 This can happen when you fail to log out properly from your last session. Try
logging in again after 5 minutes.
4 Disconnect and re-connect the power adaptor or cord to the NBG-460N.
5 If this does not work, you have to reset the device to its factory defaults. See
Section 26.4 on page 310.
I cannot Telnet to the NBG-460N.
See the troubleshooting suggestions for I cannot see or access the Login screen in
the Web Configurator. Ignore the suggestions about your browser.
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to
upload new firmware.
See the troubleshooting suggestions for I cannot see or access the Login screen in
the Web Configurator. Ignore the suggestions about your browser.
26.3 Internet Access
I cannot access the Internet.
1 Check the hardware connections, and make sure the LEDs are behaving as
expected. See the Quick Start Guide.