Q1860-90918 Chapter 1 Printer description 27
Guidelines for using paper
For best results, use conventional 75-g/m
2
(20-lb) paper. Make sure the paper is of good quality
and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent
edges.
Some paper causes print-quality problems, jamming, or damage to the printer.
For more specific information, see “Image defects” on page 209.
Note Do not use letterhead paper that is printed with low-temperature inks, such as those used in some
types of thermography.
Do not use raised letterhead.
The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper
or preprinted forms use inks that are compatible with the printer’s temperature (200° C or 392° F
for 0.1 second).
Table 10. Media issues
Symptom Problem with paper Solution
Poor print quality or toner
adhesion.
Problems with feeding.
Too moist, too rough, too
smooth, or embossed; faulty
paper lot.
Try another kind of paper, between
100 and 250 Sheffield, and with 4%
to 6% moisture content.
Dropouts, jamming, curl. Stored improperly. Store paper flat in its moisture-proof
wrapping.
Open the rear output bin.
Increased gray background
shading.
Too heavy. Use lighter paper.
Open the rear output bin.
Excessive curl.
Problems with feeding.
Too moist, wrong grain direction,
or short-grain construction.
Open the rear output bin.
Use long-grain paper.
Set
FUSER MODE=LOW.
Jamming, damage to the printer. Cutouts or perforations. Do not use paper with cutouts or
perforations.
Problems with feeding. Ragged edges. Use higher quality paper.
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