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A-4 APPENDIX A: TECHNICAL SUPPORT
Support from
3Com
If you are unable to receive support from your network supplier, technical
support contracts are available from 3Com.
In the U.S. and Canada, call (800) 876-3266 for customer service.
If you are outside the U.S. and Canada, contact your local 3Com sales office
to find your authorized service provider. Use one of these numbers:
* These numbers are toll-free.
Returning Products
for Repair
Before you return a product directly to 3Com for repair, you must first call
for a Return Materials Authorization (RMA) number. A product sent to 3Com
without an RMA number will be returned to the sender unopened, at the
sender’s expense.
To obtain an RMA number, call or fax:
10/22/96
Country Telephone Number Country Telephone Number
Australia
*
1800 678 515 Japan (81) (3) 3345 7251
Mexico (525) 531 0591
Belgium
*
0800 71429 Netherlands
*
06 0227788
Brazil (55) (11) 546 0869 Norway
*
800 11376
Canada (416) 498 3266 Singapore (65) 538 9368
Denmark
*
800 17309 South Africa (27) (11) 803 7404
Finland
*
0800 113153 Spain
*
900 983125
France
*
05 917959 Sweden
*
020 795482
Germany
*
0130 821502 Taiwan (886) (2) 577 4352
Hong Kong (852) 2501 1111 United Arab Emirates (971) (4) 349049
Ireland
*
1 800 553117 U.K.
*
0800 966197
Italy
*
1678 79489 U.S. (1) (408) 492 1790
Country Telephone Number Fax Number
U.S. and Canada (800) 876 3266, option 2 (408) 764 7120
Europe 31 30 60 29900, option 5 (44) (1442) 275822
Outside Europe, U.S., and Canada (1) (408) 492 1790 (1) (408) 764 7290