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3.4 Dirt on Paper
3.5 Wrinkles or creases
3.6 Waves in the paper / folds in the paper at the eject roller 2
User Check
• Check if the paper is loaded into the paper tray correctly.
• Turn over the stack of paper in the paper tray, or try rotating the paper 180° in the paper
tray.
Step Cause Check
Result
Remedy
1
Fuser unit dirty Is there dirt around the
entrance of the fuser
unit?
Ye s
Clean the entrance of the
fuser unit.
Is the pressure roller
ASSY dirty?
Ye s
Clean the pressure roller
ASSY.
User Check
• Check if the paper is loaded into the paper tray correctly.
• Turn over the stack of paper in the paper tray, or try rotating the paper 180° in the paper
tray.
Step Cause Check
Result
Remedy
1
Fuser unit dirty Is there dirt around the
entrance of the fuser
unit?
Ye s
Clean the entrance of the
fuser unit.
2
Fuser unit failure Is the problem solved if
new fuser unit is
replaced?
Ye s
Replace the fuser unit.
User Check
• Check that the problem is solved if new paper is used.
Step Cause Check
Result
Remedy
1
Foreign object
around eject roller 2
Is there a foreign object
around the eject roller 2?
Ye s
Remove the foreign object.
2
Eject roller 2
failure
Is the problem solved
after replacing the new
eject roller 2?
Ye s
Replace the top cover
ASSY.