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5. SOFTWARE SETTING PROBLEMS
The machine may not print the data correctly if there are incorrect software settings.
User Check
• Check that the USB cable and the network cable is not damaged or broken.
• Check that the correct machine is selected if you have an interface switching device.
• Check the descriptions on the software setting in the user’s guide.
• Try resetting the factory settings.
Step Cause Check
Result
Remedy
1
Failure inside the
machine
Does the machine print
“Printer Settings” ?
(Refer to "1.3 Service
Mode" in Chapter 5.)
No
Identify the error type, and
then refer to the specified
section of this chapter.
2
Machine
connection
For Macintosh, has the
product ID been
verified?
No
Verify the product
ID.Product ID:
HL-2140: 0033*
HL-2150N: 0034*
HL-2170W: 0035*
* Hexadecimal
3
Main PCB failure Is the problem solved
after replacing the main
PCB ASSY?
Ye s
Replace the main PCB
ASSY.