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1-9
Error code 25
Print Unable 25
Turn the power off and then back on again.
Develop drive motor failure
Error code 26
Print Unable 26
Turn the power off and then back on again.
Belt drive motor failure
Error code 27
Print Unable 27
Turn the power off and then back on again.
Paper feed/belt cleaner motor failure
Step Cause
Remedy
1 Motor harness connection
failure
Check the harness connection of the appropriate
motor and reconnect it.
2 Motor failure Replace the appropriate motor.
3 Engine PCB failure Replace the engine PCB ASSY.
4 Low-voltage power supply
PCB failure
Replace the PS PCB unit.
Error code 28
Print Unable 28
Turn the power off and then back on again.
Drum drive motor 1 (K, Y) failure
Error code 29
Print Unable 29
Turn the power off and then back on again.
Drum drive motor 2 (M, C) failure
Step Cause
Remedy
1 Drum drive motor harness
connection failure
Check the harness connection of the drum drive
motor and reconnect it.
2 Drum phase sensor PCB
failure
Replace the drum phase sensor PCB ASSY.
3 Drum drive motor failure Replace the drum drive motor.
4 Engine PCB failure Replace the engine PCB ASSY.