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Troubleshooting and Maintenance 69
MAINTENANCE
DISCONNECTED The other party or other party’s fax
machine terminated the call.
Try to re-transmit or call the other
party to see what happened.
MACHINE ERROR
XX
Machine has a mechanical problem. Unplug the machine.
Then contact your Brother dealer
for service.
NO RESPONSE/BUSY
The number you called does not
answer or is busy. You may have
reached a number that is not
connected to a fax machine.
Check the number and try again.
NOT ASSIGNED You tried to access a One Touch or
Speed Dial number that is not
programmed.
Set up the One Touch or Speed
Dial number. (See Storing One
Touch Dial Numbers, page 17 and
Storing Speed Dial Numbers, page
17.)
OUT OF MEMORY The machine memory capacity has
been exceeded.
See Dual Access, page 22 and Out
of Memory Message, page 60.
PAPER JAM The recording paper is jammed in the
machine.
See Paper Jam, page 70.
PLS OPEN COVER A page, piece of paper or paper clip,
etc. may be jammed inside the
machine.
Open the front cover and remove
the drum unit. If you see any
jammed paper or other item, gently
pull it out, then re-insert the drum
unit, close the front cover. If the
error message remains, open and
close the front cover again. If the
machine cannot reset itself and
return to the date and time prompt,
it will display MACHINE
ERROR XX. Please call your
Brother dealer for service.
TONER EMPTY Toner is used up and printing is not
possible, or toner cartridge is not
installed into the drum unit.
Replace the toner cartridge with a
new one, or install the toner
cartridge into the drum unit. (See
Replacing the Toner Cartridge,
page 83.)
ERROR MESSAGE CAUSE ACTION