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70 Chapter 12
Document Jams and Paper Jams
Based upon where the original document or printed sheet is jammed, follow the appropriate set of
instructions to remove it.
Document Jam
The documents were not inserted or fed properly, or were too long.
1
Open the control panel.
2
Carefully pull the document
toward the front of the
machine.
3
Close the control panel and
press Stop/Exit.
Paper Jam
Before you can clear a paper jam error, you must find out where the paper is stuck. Use the diagram
below to help locate the position of the paper.
Do not force the jammed paper from the paper tray because you may
damage the machine and cause toner to scatter.
After you have used the machine, some internal parts of the machine are
extremely HOT! When you open the front or the rear cover of the machine,
never touch the shaded parts shown in the following diagram.
Front view Rear view
HOT!
HOT!