USER’S GUIDE
6–6
Service Call Messages
When any of the following messages appear on the LCD, turn the printer
Off , wait 5 seconds and then turn the printer On again. If this does not
clear the problem, consult your dealer or our authorized service
representative.
Service Call Message Meaning Action
61 PROG ERROR
Program ROM checksum
error
Turn off the printer. Wait a few
seconds, then turn it on again.
62 FONT ERROR
Font ROM checksum error
Turn off the printer. Wait a few
seconds, then turn it on again.
63 D-RAM ERROR
D-RAM error
Turn off the printer. Wait a few
seconds, then turn it on again.
66 NV-W ERROR
NV-RAM write error
Turn off the printer. Wait a few
seconds, then turn it on again.
67 NV-R ERROR
NV-RAM read error
Turn off the printer. Wait a few
seconds, then turn it on again.
68 NV-B ERROR
NV-RAM write / read error
Turn off the printer. Wait a few
seconds, then turn it on again.
99 SERVICE C3
Engine NV-RAM error
Turn off the printer. Wait a few
seconds, then turn it on again.
99 SERVICE C4
Engine controller error
Turn off the printer. Wait a few
seconds, then turn it on again.
99 SERVICE C7
Process timing clock error
Turn off the printer. Wait a few
seconds, then turn it on again.
99 SERVICE D1
Y switching clutch error
Turn off the printer. Wait a few
seconds, then turn it on again.
99 SERVICE D2
M switching clutch error
Turn off the printer. Wait a few
seconds, then turn it on again.
99 SERVICE 2
Address error Turn off the printer. Wait a few
seconds, then turn it on again.
99 SERVICE 3
Address error Turn off the printer. Wait a few
seconds, then turn it on again.
99 SERVICE 4
Bus error Turn off the printer. Wait a few
seconds, then turn it on again.
99 SERVICE 5
Bus error Turn off the printer. Wait a few
seconds, then turn it on again.
99 SERVICE 6
Privileged instruction Turn off the printer. Wait a few
seconds, then turn it on again.
99 SERVICE 8
Illegal instruction Turn off the printer. Wait a few
seconds, then turn it on again.
99 SERVICE 9
No FPU Turn off the printer. Wait a few
seconds, then turn it on again.