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Print Server Management and Configuration
46 AXIS 1650 User’s Manual
Network Settings From the Network Settings page you can set all parameters that control
the network traffic to and from the AXIS 1650. You can enable or disable
any of the supported network protocols and fine-tune the parameters.
Changing Network Settings To change the print server’s network settings, select Admin | Network
Settings | Detailed View. For additional information, see “Setting Network
Protocol Parameters” on page 49.
Support From the Support page you can receive help to resolve any installation or
print problems that might occur. If your problems persist, the Support
page allows you to produce a Server Report. The Server Report includes
the settings of the AXIS 1650, information about your connected printer
as well as the current network settings. The Server Report is of great value
for support assistance, so please mail, email or fax it to your support
channel together with a detailed problem description.
Troubleshoot and Upgrade If you cannot successfully install your print server, please try the
troubleshooting instructions to solve your installation problems. The
troubleshooter is started by clicking the Troubleshooting steps link. If
you still cannot print satisfactorily after performing the troubleshooting
instructions, please produce a Server Report and contact your local
supplier.
Server Report A Server Report is a document containing technical information about
your print server and the connected printer. This report is of great value
for support assistance, so please produce a Server Report and mail, email
or fax it to your support channel together with a detailed problem
description. Click the Server Report link to prepare your Server Report
and problem description to Axis Communications Support team:
You must have an e-mail account and an e-mail program set up on your
computer. It is also important that you include the entire Web page in the
mail and not just a link to the page.
AXIS Online Services Click the print server product page to receive information about your
print server model. The product page, available on the Axis Web Site,
offers you up-to-date information, print server manuals, FAQs, software
updates and technical support, etc.
Contact Information If you need to contact any Axis distributor or local office, please click the
Axis distributor or office link.
Statistics The Statistics page displays information about the network traffic to and
from the AXIS 1650 as well as information about servers and services
that are connected or associated with the AXIS 1650.
Network Statistics Click the Network Statistics icon to display a list of statistical
information about the data traffic to and from the print server.
Network Connections Click the Network Connections icon to display a list of servers and
network services that currently are connected to the print server and the
status of each connection.