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Troubleshooting
A printout is unclear, faded
71
Make sure that the printer is switched ON.
In the software application, from the File menu, select
Page Setup.
• The procedure you use to open the printer driver may
differ slightly, depending on the software application
that you are using.
Click the Utilities button.
Make sure the Print Head Cleaning panel is displayed.
Click the (Print head cleaning) icon.
• To start print head cleaning with the printer operation
panel, press down and hold the RESUME button until
you hear one beep then release it.
Read the message and click the OK button.
• The POWER/ERROR lamp flashes green for about 30 seconds until
print head cleaning is completed. Wait for the POWER/ERROR
lamp to stop flashing.
Print a nozzle check pattern to check the results of the cleaning.
• If there is no change after cleaning, use the BJ Status Monitor to check the amount of ink remaining, or
visually check the ink levels of the ink tanks.
1 If an ink tank is empty, replace it.
2 If there is sufficient ink, execute print head deep cleaning.
If the printer is not used for a long period, it may not print normally and even up to 5 print head cleanings
may not solve the problem. If this problem occurs, try to clean the print head with print head deep cleaning.
• Printing a nozzle check pattern (P.68)
• Deep cleaning the print head (P.72)
• Replacing an ink tank (P.74)
Reference
7.
6.
Memo
5.
4.
3.
Memo
2.
1.
ON
Macintosh
Click!
Click!
chap-4 (E) 10/2/99 6:33 AM Page 71