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Canon Technical Support
Canon Computer Systems, Inc. offers a full range of technical support
options* including:
•
24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues
on most current products (1-800-423-2366)
•
Speak to a technician free of service charge (currently Monday through Friday,
8:00 a.m.–10:00 p.m. EST and Saturday, 12:00 p.m.–6:00 p.m. EST, excluding holidays)
for products still under warranty** (1-757-413-2848)
•
Speak to a technician (currently $24.99 per call) during holidays and days/hours
not listed above regarding urgent product questions or for products no longer
under warranty (1-800-423-2366)
The same service is available for a charge of $2.50 per minute, to a maximum
or $25.00 per call (1-900-246-1200)
•
E-mail support via Canon Computer Systems, Inc. Web site (www.ccsi.canon.com)
•
24-hour, toll-free Fax Retrieval System (1-800-526-4345)
•
24-hour Bulletin Board Service (1-757-420-2000)
* Support program specifics to change without notice.
** Refer to individual product information for warranty details.
Appen 10/6/99 2:22 PM Page 81