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Troubleshooting
10
7-10
Edges smeared with ink.
Problem 1: The selected Media Size is not correct for the media loaded in the paper
supply source.
Solution: Confirm the current selection for the Media Size. If the setting is not
correct, stop the print job, select the correct setting, then start the print job
again. (ÆP.2-8)
Problem 2: Print media is curled or creased.
Solution: Remove the creasing or curling then start the print job again.
Problem 3: Platen is stained.
Solution: Load more than 2 sheets wider than the smeared media, then perform
“Feed/Exit” on the operation panel.(ÆP.5-14)
White or Dark Streaks Visible.
Problem 1: Printhead is out of alignment.
Solution: When printing on plain paper, use the printer operation panel to perform
band adjustment with the “Band Adjust” item. (ÆP.7-34)
Problem 2: The amount of paper feed from the paper cassette is incorrect.
Solution: If the media loaded in the cassette is plain paper, follow the procedure
below.
1. On the operation panel, perform “LF Adjust” to print the line feed setting
pattern. (ÆP.7-37)
2. If the line feed setting pattern is printed with streaks, perform “Paper Adjust”
for each type of the media on the operation panel. (ÆP.7-40)
3. If the printer still prints streaks after performing “Paper Adjust”, perform
“Band Adjust” on the operation panel. (ÆP.7-34)
Solution: If the media loaded in the cassette is not plain paper, perform “LF Adjust”
on the operation panel. (ÆP.7-37) If “LF Adjust” does not solve the
problem, perform “Paper Adjust” on the operation panel.
Problem 3: The types of the media loaded in the cassette and the type of the media
selected for Paper Adjust do not match.
Solution: Select correct setting for “Paper Adjust”. (ÆP.7-40 )