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Troubleshooting
12
7-12
Colors Wrong
Only one color is printing.
Problem 1: Monochrome printing is selected in the printer driver for the print job.
Solution: On the Main tab of the printer driver, select Color for the Color Mode and
try again. (ÆPrinter Driver Help)
Problem 2: The printhead is not supplied with the ink properly.
Solution: Perform “Head Cleaning B”. ( ÆP.7-28 )
Wrong colors are printing.
Problem 1: The printer driver is not performing color adjustment.
Solution: Use the printer driver to adjust colors with the settings on the Color
Settings of the Color Mode. (ÆPrinter Driver Help)
Problem 2: Colors in the printout do not match the colors on the screen.
Solution: Perform monitor color correction. (ÆMonitor Instructions)
Solution: The color management setting in the software application is not set
correctly. For details, see your software application manuals.
Problem 3: The printer does not supply the printhead with ink properly.
Solution: On the printer operation panel, perform Head Cleaning B. (ÆP.7-28)
Problem 4: If you are using Windows XP or Windows 2000, the Fast Graphic Process
setting is enabled.
Solution: In the printer driver open the Finishing sheet, open the Special Settings
dialog box, then click the Fast Graphic Process check box off, and print
again. (ÆPrinter driver Help)