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Troubleshooting
16
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Error Messages
GARO Error nnnn
Problem 1: A coded error (where “nnnn” is the number) has occurred during print job
processing.
Solution: Press the Online button to set the printer online then try to start the print
job again. However, this may not restore normal printing.
Solution: Switch off the printer, wait a few seconds, then switch the printer on again,
and try to start the print job again.
Solution: If normal printing is not restored after following the procedures above,
note the number of the error and call for service.
Replace x Tank
Problem 1: The ink tank of the displayed color (x = Y, M, PM, C, PC, Bk) has run out.
Solution: Replace the color ink tank with a new one. (ÆP.6-2)
x Ink Tank NG
Problem 1: The installed ink tank does not match the color displayed in the message
(x = Y, M, PM, C, PC, Bk) and cannot be used in this printer, or an empty
ink tank was loaded in the slot.
Solution: Read the message and select the correct color ink tank for replacement.
Make sure that the ink tank is installed correctly. (ÆP. 6-2 )
No x Ink Tank
Problem 1: The ink tank of the displayed color (x= Y, M, PM, C, PC, Bk) is not
installed.
Solution: Read the message and select the correct color ink tank for replacement.
Make sure that the ink tank is installed correctly. (ÆP.6 -2)
Problem 2: A problem has occurred with the ink tank.
Solution: Install a new ink tank. (ÆP.6 -2)